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Other Information...
Please contact us at the following address. It is usually best to send an email or call and leave a message since I am
often unable to answer the phone.
Comal Forge
Hollis Wooldridge
7496 FM 482
New Braunfels, Texas 78132
Phone: 830/608-4491 (please leave message)
E-mail: holliswooldridge@msn.com
Shipping:
We typically ship small orders by UPS Ground or US Mail with the charges included in the final total. We will
attempt to ship by the least expensive carrier that gets the package to its destination. We can ship overseas but must
request complete prepayment in US dollars by cashiers check or money order to include product, shipping and/or export
fees prior to shipment.
We cannot guarantee delivery but can usually ship small items within 2-3 weeks. Please understand that we are a small
business and produce a quality, hand crafted product - our first priority is making those items to our high standards of
workmanship so you will be satisfied with your purchase.
Sales Tax:
We are required by law to charge 8.25% sales tax to all sales made to locations within Texas. Shipments
made outside of Texas do not include sales tax. We ask commercial customers to supply a copy of your
appropriate state sales tax certificate to avoid taxes.
Payment Methods:
We accept payment by cash, check or money order. Checks are subject to validation of funds before
products are shipped. We will send confirmation by email when your order is shipped.
Exchanges and Refunds:
We cannot accept refunds on custom work, but we want you to be happy with your purchase and will work with you
to reach that conclusion.
Disclaimer:
Other than reasonable standards for workmanship, we make no warranties, express or implied, for use,
misuse or abuse of any products we manufacture. Comal Forge manufactures forged and fabricated iron items
that are intended for decorative, residential use. Most items are made from mild steel and can cause harm if misused.
We urge parents or guardians to keep these and any similar products out of the hands of children unless closely
supervised. We assume no liabilities from accident, injury and/or death arising from handling, use or installation.
Custom Orders:
We make our living from custom, hand forged ironwork and may need sketches, photographs, dimensioned
drawings and a complete description prior to quoting prices. A 50% non-refundable deposit is required before
we start the project with the final 50% due before shipment. We reserve the right to decline any order based solely on
our discretion and we cannot offer exchanges or refunds on custom orders.
Custom Finishes:
Please advise us if you want a rust or other type of custom finish. Our stock finish is natural dark iron or painted
black but can provide other patinas or colors and will be happy to work with you to get the look you want in your custom
application.
Privacy Policy:
Comal Forge does not sell, exchange, rent, distribute or otherwise disseminate names or other information
about our customers. We value our customers' privacy and will not violate your trust. We use phone
numbers and email addresses solely for communication about active orders and typically send an email
confirmation of your order, which includes shipping date and method.
from mild steel, bar and flat stock. Custom painted finish provided per customer specification prior to installation
All rights reserved. No part of this site including any original designs may be reproduced, copied or
otherwise used without the express written permission of Comal Forge.
